In accordance with the General Regulation on Data Protection (RGPD), effective as of 25th May 2018, we inform you about the form, scope and purpose of the processing of your personal data when using our Web Site "https//www.lusostone.com".
Personal data means all information relating to an identified or identifiable natural person.
Our Web Site is not a shop onlin but only a virtual platform to promote the sale of our products at our factory. Due to the characteristic of our materials in terms of natural variation, textures, colors and finishes, the pieces here shown are intended to highlight the product in a general scope and according to the texts referring to each product.
1. Responsible entity
Responsible for the processing and storage of data, in terms of the General European Data Protection Regulation (RGPD), is the natural or legal person who, alone or together with third parties, determines the purposes and means of personal data processing.
Under the RGPD, the entity responsible for the processing and storage of personal data collected on this Web Site is:
Company (hereinafter referred to as "we" "our"):
Pires & Sparks, Lda
Estrada Municipal 549 - Cond. Vinha Grande
Lote 1 - Apart. 302- Gorcinhos 2640-431, Mafra - PORTUGAL
Tel: (+351) 261 814 060
2. Data collected during the visit to our Web Site.
When you are accessing and browsing our Web Site, the server collects the following information from your device: Browser type and version, operating system, web page visited previously ("Referrer"), IP address and date / time of display from page.
The collection and processing of this data is intended to ensure the proper functioning of our site in order to remove and monitor abuse of our services. We use the data collected also for statistical purposes on devices and browsers used, allowing an adaptation and continuous improvement of our offer aimed at the users´needs.
This data processing is based on Article 6 (1) (F) of the RGPD. All personal data above will be deleted no later than 12 months after the collection.
3. Buy on our web site
4. Create and delete a customer account
5. Delivery and payment
6. Subcontractor companies and support systems
The rendering of technical services for the operation of our Internet site is ensured in accordance with Article 28 of the RGPD by the supplier and its respective subcontractors, Viamodul, 2610-141 Amadora - Portugal. The software used for our website is epages, developed by epages GmbH, 20355 Hamburg, Germany.
7. Contact forms and E-Mail messages
By using the contact form on our website, your submitted data will not be saved, the only data carrier is an electronic message. Only as a registered user logged in, you can optionally receive a copy of the message. When sending a message by e-mail, we will save your message with the information of the transmitted request (name, e-mail address and, if applicable, the data added by your e-mail program or the sending servers) . For receiving, storing and sending e-mails, we use a technical services operator who provides this service in accordance with Article 28 of the RGPD. The legal basis for data processing is our legitimate interest in responding to your message and being able to answer to possible follow-up sequence questions (Article 6 (1) (f) RGPD). We will delete your message and associated information no later than 12 months from the last communication about your request, subject to the following conditions in the following paragraph. If you have a legally relevant statement to the contract (eg a revocation or a complaint) that forms the legal basis for processing, regardless of transmission, including Article 6, paragraph 1, letter b) RGPD. In this situation, we only delete your related data as soon as all the mutual claims resulting from the order / contract are completed and after the applicable legal and commercial deadlines have expired.
By subscribing to our newsletter, we will inform you by email about new offers and products offered on our site and only sent through our company. Your name and address will not be provided to third parties. You will not receive more than one newsletter per month. The contents are always related to our products and services and may include contents directly related to our third-part offer that we consider relevant to the subscriber. We do not send messages by appointment or commercial agreements with third parties. You may object informally to the use of your email address for advertising purposes at any time, without incurring in costs charged by our company. Costs inherent in the transmission of this information (sending letter by mail, etc.) are to be paid by the subscriber. If you revoke your consent to the use of your email address for advertising purposes, you may cancel your subscription at any time by clicking on the "Cancel" link in the footer in all newsletters or in the "Newsletter" link on our Web Site. You will receive a message confirming cancellation through a link you must click (Double-Opt-Out). Then, your subscription status changes to "canceled subscription." Your email address will remain on the subscriber list, but the status "subscription canceled" ensures that messages are not sent to this email address, nor used for other purposes or campaigns. If you have subscribed to more than one newsletter of ours, the cancellation must be done individually for each one. This data processing is based on your consent, according to Article 6 (1) (f) of the RGPD. Access the Newsletters subscription and Cancellation page
9. Reviews and ratings
By writing a review or rating of one of our products on our Web Site, we will post your assessment in the appropriate place on our website page along with your username, for which you can also specify a pseudonym. To avoid misuse of this feature, we store the IP address of the terminal from which you are submitting the information for a period of twelve months (Article 6 (1) (f) of the RGPD). We reserve the right to exclude any inappropriate or thematically inappropriate comments at any time. In addition, we exclude the comments or a published evaluation, only at the request of the respective author.
When you visit our website, a "cookie" is placed on your device. This is a small text file that we can use to recognize your device when you return to our Web Site for a later visit. With the help of the cookie, we can also analyze a certain user behavior, for example, what products you are viewing, how long it stays on our website, and when and how often you visit the website. A stored cookie has a validity period of twelve months after your last visit to our website. This data processing is based on Article 6, paragraph 1, point f of the RGPD with the aim of better aligning our product offer with the needs of our visitors and optimizing the functions of our Web Site as well as the efficiency of recommendations. However, you can prevent the creation of cookies in the settings of cookies in your Internet browser and prevent the creation of cookies from our website or for all websites. You can also delete cookies already stored.
11. Google Analytics
This website uses Google Analytics, a Google web analytics service LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google"). Google places a cookie on your device. With this cookie, Google may collect information about how you use our Web site . This information is transmitted to a server in the U.S. where it is evaluated by Google and made available to us. The legal basis is Article 6 (1) (f) of the RGPD, ie our legitimate interest in the evaluation and optimization of our website on the Internet. As part of the EU-US Privacy Protection Agreement, Google is committed to comply with the data protection laws of the European Union. We use Google Analytics with IP anonymization enabled. This means that your IP address will usually be shortened within the scope of the RGPD, so that the IP can not be related to your person. Only in exceptional cases, the complete IP address is sent to and shortened by a Google server in the US. The IP address provided by your browser will not be combined with other data held by Google. You can prevent the storage of cookies in settings according to your browser.
12. Social networks
13. Your rights
Regarding your personal data about yourself that we process, you may exercise the following rights:
You have the right to request confirmation if we process your personal data. If this is the case, we will inform you about your personal data stored and additional information, in accordance with article 15, paragraphs 1 and 2 of the RGPD.
You have the right to correct or request the correction without delay of incorrect data concerning you. Taking into account the purpose of data processing, you have the right to require that your data be completed, also through additional statements provided.
You have the right to request the immediate removal of your personal data under the conditions of Article 17 (1) of the RGPD, unless processing is required by Article 17 (3) of the RGPD.
You have the right to require the restriction of the processing of your personal data if one of the conditions of Article 18 (1) of the RGPD is applicable. You may request to restrict the processing of your data rather than requiring a deletion.
We will disclose any request for correction or deletion of your personal data and restrictions on the processing of your personal data to all entities to whom we provide your personal data, unless this is impossible or involves a disproportionate effort. We will also inform you about the identity of these entities, if you request it.
You have the right to receive the personal information you have provided to us in a structured, common and readable form by computer systems and to demand that we transmit, without hindrance, such information to another responsible person as far as possible.
While you consent to the processing of your data, you have the right to revoke your consent at any time.
Your revocation of the consent to the processing of your personal data does not affect the legality of the processing of your personal data until the moment of revocation.
Right of Objection: For reasons arising from your specific situation, you may at any time exercise your right to object to the processing of your personal data; This right to object to the processing of your personal data refers to the processing of data based on Article 6 (1) (f) of the RGPD to protect our legitimate or third party interests, unless your interests or constitutional rights and fundamental freedoms, which require the protection of your personal data, to prevail.
By exercising your right to object, we will no longer process your personal data unless we can prove imperative and legitimate reasons for processing that go beyond your interests, rights and freedoms, or that the processing is for the purpose of claiming, defense or claim of legal rights.
In the event that we process your personal data for direct mailing (eg newsletter), you can always exercise your right of objection to the processing of your personal data relevant to this effect and we stop processing your personal data for such purposes.
If you believe that the processing of your personal data violates the General Data Protection Regulation (RGPD), you can appeal to a regulatory body, in particular in the Member State of your residence, your workplace or place of alleged violation . This does not exclude other administrative or judicial appeals.
14. Data change request or customer account consent or deletion
Date of last update: 09 October 2018